Choose handy home sundries, free more leisure private time
RETURN POLICY
1. Personal Reason Return Freight
For returns initiated due to personal preference, size mismatch and other non-quality problems, the return freight shall be independently borne by users. Orders equipped with freight insurance can enjoy automatic insurance compensation according to insurance rules.
2. Freight Insurance Settlement Mechanism
Qualified insured orders will automatically trigger insurance settlement after the return process is completed. The compensation amount is based on standard logistics freight, and users can check detailed records in the order background.
3. Special Commodity Freight Rule
For oversized, overweight and special packaged commodities, the extra logistics expenses incurred by return will be judged and borne according to the actual return reason and logistics standard.
4. Freight Reimbursement Process
For platform-borne freight scenarios, users can upload valid logistics vouchers to apply for reimbursement, and the platform will complete verification and fund reimbursement within the standard service cycle.